Business relationships revolve around people.

Every day, your employees reflect the vision, values, and culture of your company. When employee morale breaks down, it affects every aspect of your business and leads to poor customer service and low productivity... which costs you money.

Just like owning a car, if you don’t perform regular maintenance, you will ultimately have expensive repairs. People need maintenance, too. Unfortunately, we often overlook subtle signs until they become major problems, and then it may be too late.

Investing in your employees is the best investment you can make; after all, they are your most valuable assets.

Common Symptoms of Low Morale

• Poor Attendance
• High Turnover
• Grapevine Gossip
• Processing Errors
• Insensitive Attitudes
  

Possible Root Causes

• Lack of a Clear Vision
• No Mentor Management
• Burnout (overworked)
• Uncertainty (no job security)
• Hiring the Wrong People
• Ineffective Incentives
• Inconsistent Policies or Procedures
  

Results of Low Employee Morale

• Higher Recruiting and Training Costs
• Low Productivity
• Poor Customer Service
• Lost Customers

For more information about how to improve employee morale at your company, contact Worthington Consulting at (214) 693-3401 or email us.